Empowers Local Government with Public Launch of Constituent Services Platform: Romulus

Seneca Systems announced today that it has secured $3.5 million in seed funding, bringing the total raised to date to more than $5 million. Govtech Fund is thrilled to welcome Seneca Systems to its growing roster of portfolio companies.

Seneca Systems is on a mission to strengthen the bond between government and citizens. Romulus, its constituent services platform, has already been adopted to replace disjointed and legacy systems by elected officials’ offices in Chicago, Houston, Miami, and San Francisco to name just a few. Romulus centralizes communications, streamlines service delivery, and reports on constituent sentiments and work performed.

Seneca Systems has already been adopted to replace disjointed and legacy systems by elected officials’ offices in Chicago, Houston, Miami, and San Francisco to name just a few.

Romulus alleviates the heavy workload many government employees encounter in responding to the hundreds (or thousands or tens of thousands!) of daily inbound constituent requests. Existing Seneca Systems customer Tressa Feher, Chief of Staff for James Cappleman, Alderman for Chicago’s 46th Ward explains this impact, “traditionally, managing the flow of constituent service requests is an incredibly resource-intensive challenge, especially if you want to ensure every constituent is heard. Keeping track of requests from constituents across channels and the process of managing, tracking, and ensuring completion—not to mention an ability to look back and analyze results—can be faulty, in spite of your best efforts. Romulus offers an intuitive way to streamline these operations and we’ve been able to process thousands of constituent communications and save a quarter of our work week that would have been spent manually managing requests.” With the official launch of this critical technology, hundreds more government employees and constituents will now be able to process requests efficiently.

“Seneca Systems strengthens the crucial connective tissue between government and citizens”

“Seneca Systems strengthens the crucial connective tissue between government and citizens,” said Ron Bouganim, Managing Partner of the Govtech Fund. “We’re excited to be a part of Seneca System’s growth as they continue to evolve the role of government in today’s communities.”

Congrats to CEO and co-founder Nick DeMonner and the rest of hard-working Seneca Systems team!